Support

Technical Support - We are here to help!

Regardless of your technical level, sometimes just a second person’s review can solve the minor problem and get you back to productivity. We take great pride and effort in supporting your operation. Here at M3, we actually enjoy supporting our clients. Need ioncube installed? No problem. Need help with the path to perl, or a new database created, we are here to help.  At M3, you will enjoy fast support responses, a knowledgeable staff with more than 40 years of experience providing direct web hosting support.

Regardless of the size of your local staff, our robust ticket system will keep you on top of all issues.  Prompt follow ups, historical records for review, here at M3, we are your IT department.

Many support solutions and tips can be located on our support blog:

Please E-mail Support, if one of the solutions below doesn’t resolve your issue.  We are always happy to hear from you.

Read about our Free Server Backup Service.

Need help installing WordPress on your site?

No problem!  Contact us and we will install it for you, free of charge!  Your server control panel may need updated to enable this feature.

WordPress brings exciting options and dynamic content to your sites.  Let us install it for you and get you up and running quickly.  Need it installed on 1 or 50 sites, not a problem.  We have the back end tools to roll out as many new WordPress sites as you need.  Get your design staff back to work quickly with the initial framework already complete.  We can even assist in installing themes for you as well.  Our servers are optimized for WordPress!

What software does M3 support?

We support most web applications by our robust default setup.

Our servers are currently based mostly on CentOS, running the latest updates and patches.  Nearly all the software you could need is ready for your imagination to empower your site.  Joomla, WordPress, Drupal, to name a few of the popular Content Management Systems available.  When in doubt, just contact us with the URL to your software requirements and we will review them.

Need help with FTP?

Your solution is most likely here.

Need further assistance? Please E-mail Support.